 |
 |
|
|
|||||
|
|
||||||||
 |
 |
|
|
Terms & Conditions
General
The following terms and conditions together with specific terms and conditions set out in any accompanying document shall, unless otherwise agreed in writing by webikon, apply to and govern any agreement for the sale or other supply of goods or services by webikon, and any quotations and acknowledgement or acceptance of order issued by webikon, to the exclusion of any other terms and conditions whether express or implied. Where these conditions conflict with the purchaser’s terms and conditions of purchase, these conditions shall prevail.
Payment
- European customers can pay by credit card, Paypal, or cheque.
- Delivery will only occur after full payment has been received and cleared.
- Payment includes shipping, packaging & delivery insurance on UK sales
- Payments are only accepted in pound sterling.
Availability
- All artwork is subject to availability and is sold on a first come first served basis.
- In the unlikely event that a painting becomes unavailable after the purchase process has been completed, mmm lllllllllllm nnn nthe unsuccessful buyer will be informed by email and a full refund will be issued.
- The seller reserves the right to cancel any order. Should this occur a full refund would be issued.
Prices
- All prices exclude delivery costs.
- The price and description of the artwork is valid at the time of order. Any subsequent changes will not affect the order.
Delivery
- Delivery is the responsibility of webikon. The buyer meets all delivery and insurance costs.
- The artwork will be delivered to the address submitted by the buyer by email or on the order form in the website.
- Once delivered, the buyer will be the owner of the artwork and therefore responsible for any loss or damage.
- A buyer must refuse to take delivery of the artwork if damage is evident on arrival.
- If a buyer refuses to take delivery of the artwork for any reason other than evident damage, then expenses incurred by mmmthe seller for delivery and return of the item will be deducted from any refund.
- The maximum delivery time is 30days. In the event that the maximum time is exceeded webikon will contact the buyer.
- Buyers not trading as a commercial concern will have the option to cancel with full refund. Refunds will be paid within 14days of receiving official written confirmation (email acceptable), of order cancellation.
- For buyers trading as a commercial concern, the maximum delivery time is not legally binding. Therefore exceeding this maximum will not be counted as a shortcoming on the seller’s behalf.
Cancellations / Returns
- The buyer may return the painting within 14 working days of delivery. If an order is cancelled the buyer must mmmm mmmnotify webikon of their intention to cancel by email or in writing, within the 14-day period and must also return the artwork mmmto the seller within 21 days of delivery
- The buyer is responsible for return deliveries, including all delivery and insurance costs.
- n mmBuyers must return the artwork to the seller in perfect saleable condition.
- nnn Buyers must return items in their original condition in order to obtain a refund.
- Refund will only be made once the items have been checked & determined to be in their original and re sellable condition nnnnby the seller. Once confirmed to be in original state, refunds will be made within 14days.
Damaged Goods / Insurance Claims
- If there is any noticeable damage to the packaging on arrival the buyer must refuse to accept the item.
- If, on unwrapping the item, damage is discovered, the buyer must notify webikon within 24hours of receipt (or first thing nnnnnMonday if a weekend delivery) of any damage to the item.
- The buyer must send damaged items back to the seller using the sellers approved courier, details will be given on nnnnnrequest.
- The buyer must include the original packaging materials with the artwork when returning any damaged goods.
Copyright
- The copyright for all paintings remains with the artist; the buyer is purchasing the original NOT the right to produce nnnnnprints for publication. If publication rights are required the buyer should email webikon for prices and terms and the nnnnnseller will make the required arrangements with the artist in question.
Privacy
- Your personal details including email address, will not be sold to, or given to 3rd parties.
- We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in nnnnnnaccordance with the Data Protection Act 1998).
- We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the besnnn nnnnnbest possible service.
- We will not e-mail you in the future unless you have given us your consent.
- We will give you the chance to refuse any marketing email from us or from another trader in the future.
- The type of information we will collect about you includes:
- your name
- address
- phone number
- email address
- credit/debit card details
- We will never collect sensitive information about you without your explicit consent.
- The information we hold will be accurate and up to date. You can check the information that we hold about you by nn nnnn emailing us. If you find any inaccuracies we will delete or correct it promptly.
- The personal information which we hold will be held securely in accordance with our internal security policy and the nnnnnlaw.
- If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent nnnnnfirst.
- If you have any questions/comments about privacy, you should contact us on info@myartstudio.com
Miscellaneous
- The seller reserves the right to amend these Terms and Conditions at any time.
- These Terms and Conditions do not affect consumer statutory rights.
- All care and attention is taken to ensure full accuracy in documenting product size and colour, however small deviations iiiiiiiiiiimay on occasion occur.